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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the value, ease of installation, protection, and quality of the digital device accessory. They mention that it's money well spent, easy to connect and use, and provides good security in case of a problem. They appreciate the entertainment value, stickiness, and appearance. Opinions are mixed on performance.
AI-generated from the text of customer reviews
178 customers mention156 positive22 negative
Customers like the value of the digital device accessory. They say it's money well spent, has a good price for the warranty, and is easy to set up. Some mention that the protection pan is very affordable.
"These people are awesome. These warranties are very inexpensive. I have had to use them twice...." Read more
"...It was so simple. Definitely worth the money." Read more
"...I am very satisfied and it was very reasonably priced." Read more
91 customers mention74 positive17 negative
Customers find the installation of the digital device accessory to be easy. They say it's simple, straightforward, and easy to connect and use. They also appreciate the clear instructions and the straightforward voice remote.
"It's an age appropriate, colorful, easy Haggadah for a young family...." Read more
"I love my fire stick. It was so easy to connect and use." Read more
"...I didn't get harassed or have to argue. It was so simple. Definitely worth the money." Read more
57 customers mention53 positive4 negative
Customers are satisfied with the protection provided by the digital device accessory. They mention that it provides good security in case of a problem, has extended protection coverage, and is easy to access. They appreciate the strong and durable construction, and the secure packaging.
"...Plus, you also get 2 years protection plan an that sounds like a great deal to me. I shop on amazon often so I will continue to buy again from them." Read more
"...I like that it protects against breakage and fires I like toHave warrantys on all of my products. Helps to sleep at night" Read more
Customers like the quality of the digital device accessory. They say it's a great product, worth the peace of mind, and reliable. Customers also mention that the company is courteous and helpful.
"...The representative was courteous and amazingly helpful. I didn't get harassed or have to argue. It was so simple. Definitely worth the money." Read more
"This is good because it gives peace of mind! Well worth the money. I don't foresee any problems as the Fire TV stick works great and is so smart!..." Read more
"...It seems to have some very good features though and the price is right. I like that it protects against breakage and fires I like to..." Read more
"I love this thing, great when my pc quit, and great selection of apps...." Read more
17 customers mention17 positive0 negative
Customers find the digital device accessory has a lot of entertainment value. They say it's a great way to watch TV, with great movies and shows. Some customers also say the wifi works flawlessly. Overall, most are happy with the entertainment value and say it makes streaming TV enjoyable.
"...It's great fun to use.It's now 2020, 2 years later, and I'm having problems with the Firestick...." Read more
"I love the Amazon Fire TV Stick because it gives me the option of viewing a variety of movies, cable shows the same thing over m over...." Read more
"Wifi's flawlessly, movie selection ok though havent watched many. playing Amazon music works just fine...." Read more
"I am still getting used to locating options, but the possibilities are endless for viewing pretty much anything I want...." Read more
12 customers mention12 positive0 negative
Customers are satisfied with the stickiness of the digital device accessory. They mention that it's great for the fire sticks.
"We gave up our Directv, and the fire stick has been a godsend. Watching lots of movies and listening to music...." Read more
"The firesticks are ok, slow for streaming" Read more
"Hate tv due to nothing to watch. Fire stick is so amazing. Lots of choices to watch...Recommend .." Read more
"Great for the fire sticks, Didn't have to do any activating as they come already activated after purchasing the product...." Read more
10 customers mention10 positive0 negative
Customers are satisfied with the appearance of the digital device accessory. They mention that it is nice, cool, and awesome.
"This is the nuts... wicked cool... worth it... especially since my Vizio has a terrible built in menu system for Amazon videos... this is SOOOOOO..." Read more
"Straightforward and nice when you get used to the voice remote. Awesome for 20$" Read more
"This is a very neat product that everyone who has Prime and cable should own." Read more
"received very quickly and I love it! Super cool and syncs with Alexa." Read more
199 customers mention118 positive81 negative
Customers are mixed about the performance of the digital device accessory. Some mention that it works well besides the battery issue, and is pleased with the results. However, others say that the remote stopped working and the product does not work on their Vizio TV.
"...Great product! Of course you don't need to talk to it. You can use your fingers as well...." Read more
"...Received the device, didn't work, no remote was sent out. Called and made the same request again and a second was sent out...." Read more
"...The product works well besides the battery issue and the customer service is not based in the United States so conversations can get frustrating at..." Read more
This protection plan is a MUST!!! It will more than pay for itself if used even once and it covers everything!! Unfortunately our puppy got the remote to our new Fire TV stick remote and chewed it all up! I was not sure if the policy covered damage like that especially through negligence and a replacement remote would cost at least $20 and that was refurbished. I called the contact number provided. After speaking to an Amazon specialist to see if my issue could be resolved over the phone (technical issue), I was transferred to a Square Trade associate that completed my claim and ordered me a new remote and it was delivered two days later on a Sunday! The whole call took <10-15 min. I did have to wait on hold for a while a couple times but not an unreasonable amount of time and they REPLACED my remote for free!!!!! I was blown away-pleasantly surprised that my policy covered damage from a pet and that not only did they replace the remote but they also sent the replacement to me two days!!!
This is the first time I've had a remote I can talk to, and it works. Great product! Of course you don't need to talk to it. You can use your fingers as well. But when you don't really know what your looking for, just ask the remote. For example, say something like "I want to watch a mystery" and see what happens. It's great fun to use. It's now 2020, 2 years later, and I'm having problems with the Firestick. Every couple of days the movie I'm watching will just stop and I get an error message on the screen that the network is no longer connected. The only fix is to unplug the power to the Firestick and let it reboot. A similar problem with my other, newer Firestick. It just hangs up after starting a movie with the spinning wait circle on the screen and that's the end. I have to do the same thing, unplug and let it reboot and it's off and running again for another few days.
I bought this protection plan when I bought my FIRESTICK. I had purchased an all expense paid trip to a hot tourist spot for my family and I for later that month and thought "What a perfect thing to have when traveling in a Caribbean like area, where something might go wrong, and you might have the occasion to need protection!" We got to our destination and I thought I'd be that special guy my wife loves and go get her some flowers and a present. While out about the town, I was set on by a couple of what I assumed was the local visitors information officers, who turned out to be nothing more than nefarious, illicit chemical imbibing thugs who were intent on not only relieving me of my valuables, but causing grievous bodily harm. Right as they cicled me, I brought out my phone to show them my protection plan and thwart their illegal efforts to assault and batter me while lightening my load, only to have them take my only means of communication with the outside world and beat me into unconciousness with it. As a means of bodily protection, I would either learn crav maga or hire a body guard. In case your FIRESTICK breaks, it's the way to go. I give it an A.
One of the people said how can you review a protection plan since it is not a tangible item which is a great question. Well the only way is from prior experience. Last year the hard drive died on my computer. I knew the computer was 5 years old but did not realize that I had purchased a square trade agreement on it, the company I bought from was no longer in business.. Well, I went through my warranty folder just to be thorough and there it was the square trade on my computer. I still had 3 weeks left on the contract. I called square trade, they had me do the same stuff that any of the places have you do when you call and of course you have already done and came to the same diagnosis that I had that the hard drive had gone out and they said it was still on warrantee and told me I would get a check in the next week for so much , me of course not paying attention after the word check. When the check came it was for the full amount of the price I paid for the computer 5 years ago. I will buy a square trade warranty where it is offered , it is the best around.
Great product. It requires high speed internet and we had to upgrade. It still fades in and out at times. We bought 2 and love them both. It takes awhile to get used to as it is not as easy as using cable or Direct TV until you get used to it. Once you familiarize yourself with the Fire Stick it is easier to use. I would recommend this product.
Most people will tell you never buy an insurance policy but that insurance policy has saved me several times with my fire stick there will never be a time that I will ever not buy an insurance policy for any piece of electronics toy phone or other thing because every time that I have not bought one has been the time that I have always needed one. It's always worth the few extra bucks whether you need it or not because it's always at time that you don't get one that you wish that you had spent that extra five or six dollars a couple of years ago to get it
These people are awesome. These warranties are very inexpensive. I have had to use them twice. Once for a dehumidifier and again for food processor. They email you an Amazon gift card as soon as UPS scans your return. However, on the dehumidifier I did not even hsve to return it because it was big and the gave me an Amazon credit while I was on the phone with them. They not only refund your purchase price of the defectuve item, but the cost you paid for their warranty as well. Their customer service in both cases was exceptional! $3 or $4 for a full refund of $100 to $200. Works for me!!
My Wife's daughter purchase a Fire TV Stick from amazon for a gift to her mother and my wife enjoyed it . Since she was pleased with the Fire TV Stick so much, I decided to purchase one for myself. My wife told me with just having internet access, you can get all the latest movies and shows on the Fire TV Stick. Plus, you also get 2 years protection plan an that sounds like a great deal to me. I shop on amazon often so I will continue to buy again from them.
